System Components
90-Day Uptime Summary
Incident History
2024
Delayed event processing
Analytics events were queued but not processed in real-time due to a message broker issue.
Resolution: Scaled broker replicas and cleared backlog. No data was lost.
Image upload failures
Large image uploads (>10MB) were timing out during the upload process.
Resolution: Increased upload timeout limits and optimized chunked upload handler.
Checkout degradation
Intermittent 500 errors during checkout for stores with large catalogs.
Resolution: Database query optimization and connection pool expansion.
2023
Sitemap generation delays
Automated sitemap regeneration was delayed after bulk content updates.
Resolution: Optimized incremental sitemap processing.
Dashboard slow loading
Dashboard widgets took over 10 seconds to load due to database strain.
Resolution: Implemented widget data caching and lazy loading.
Form submission failures
Forms with file attachments failed to submit intermittently.
Resolution: Fixed race condition in file upload handler.
Annual WordPress Plugin Costs
$3,200 – $6,500+ / year
Premium plugin equivalents + agency/multi-site licensing stacks fast.
SGEN: One Platform
$0 plugin tax
21 modules. Zero conflicts. One annual subscription.
No More Plugin Updates
Auto-updated modules. Zero maintenance burden.
No More Plugin Conflicts
One codebase. Zero compatibility headaches.
No More Security Holes
First-party security. No third-party risks.
Related Pages
SG-MODULES OVERVIEW
Complete breakdown of all feature modules across the platform
SG-CORE OVERVIEW
Core system architecture, admin tools, and foundational features
SG-DASHBOARD OVERVIEW
Unified dashboard controls, environments, and system settings
PAGE BUILDER
Visual drag-and-drop editor with reusable blocks and layouts
ATTRIBUTIONS
Track campaigns, sources, and conversions across your site